"People do business with people they know trust and like. The Project or Task Manager is the face of the company to the customer. It is their relationship with customers, employees and corporate managers that determines the success of a program and whether it will be sustained and that it will grow."
This workshop is designed to help both novice and experienced project managers learn or hone the techniques for successfully managing and meeting project expectations of clients, team members and company management. In today's competitive environment, project management involves more than managing product or service delivery. Attendees learn skills, tips and techniques that will help build their project management skills. The instructor has more than 20 years experience leading project engagements for government and commercial clients, including the supervision of project managers. The instructor has led on-site and integrated project teams, survived many unexpected experiences as a PM, and includes many real-life lessons in the workshop.
This 8-hour workshop uses lectures complemented by practical team exercises. Participants receive a course workbook which includes slides, forms, examples, sample document outlines, exercises, and a highly useful glossary.
To provide attendees the techniques to foster the client relationship; recruit and be responsive to needs of project staff; meet company financial and project goals, create third party relationships to add value or fill gaps, and - in addition-manage contract delivery, budget, staffing, risk, and quality.
The workshop is appropriate for managers of small or large projects, and those leading multiple projects.
Managing expectations on the part of your customers, employees, and managers.
Practicing effective interpersonal skills, including motivation, coaching, and communication.
Dealing with change in your project: people, scope, priorities.
Recognizing contract types, and differences, and challenges associated with each type.
Identifying stakeholders associated with your project and dealing with their expectations.
Understanding differences between risks and threats and how to manage risk and avoid threats.
Check our current training schedule for the next public offering of this workshop.
For further information, contact Sid Jaffe at 703-642-5153.