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“People do
business with people they know trust and like. The Project or Task
Manager is the face of the company to the customer. It is their relationship with
customers, employees and corporate managers that determines the success
of a program and whether it will be sustained and that it will grow.”
This workshop
is designed to help both novice and experienced project managers learn or
hone the techniques for successfully managing and meeting project
expectations of clients, team members and company management. In today’s
competitive environment, project management involves more than managing
product or service delivery. Attendees learn skills, tips and techniques
that will help build their project management skills. The instructor has
more than 20 years experience leading project engagements for government
and commercial clients, including the supervision of project managers.
The instructor has led on-site and integrated project teams, survived
many unexpected experiences as a PM, and includes many real-life lessons
in the workshop.
Summary:
This 8-hour workshop uses lectures complemented
by practical team exercises. Participants receive a course workbook which
includes slides, forms, examples, sample document outlines, exercises,
and a highly useful glossary.
Objectives:
To provide attendees the techniques to foster
the client relationship; recruit and be responsive to needs of project
staff; meet company financial and project goals, create third party
relationships to add value or fill gaps, and – in addition—manage
contract delivery, budget, staffing, risk, and quality.
Audience:
The workshop is appropriate for managers of
small or large projects, and those leading multiple projects.
Special
Topics:
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Managing expectations on the part of your customers, employees,
and managers.
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Practicing effective interpersonal skills, including motivation,
coaching, and communication.
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Dealing with change in your project: people, scope, priorities.
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Recognizing contract types, and differences, and challenges
associated with each type.
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Identifying stakeholders associated with your project and dealing
with their expectations.
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Understanding differences between risks and threats and how to
manage risk and avoid threats.
Check our current training schedule for the next public offering
of this workshop.
For further
information, contact Mike Berger
at 703-642-5153 or at mberger@acibiz.com.
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